Returns & Exchanges

At ZOZOFIT, we are committed to your fitness journey and offer a 30-day return policy on all unworn ZOZOSUITs to ensure you find your perfect fit. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and size exchanges.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to begin the process.

2

Package Your Suit

Place the ZOZOSUIT in its original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship It Back

Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned item, we will process your refund or ship your replacement suit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing