Frequently Asked Questions

Everything you need to know about ZOZOFIT and your fitness journey.

How does the ZOZOSUIT 3D body scanning technology work?

The ZOZOSUIT uses a unique pattern of fiducial markers that are captured by your smartphone camera through the ZOZOFIT app to create a highly accurate 3D model of your body, providing precise measurements for tracking fitness progress.

What is the shipping timeframe for my ZOZOSUIT order?

Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually arriving within 7-14 business days.

Can I return my ZOZOSUIT if it doesn't fit?

Yes, we offer a 30-day return policy for the ZOZOSUIT. The item must be in its original condition and packaging to be eligible for a full refund.

Is the ZOZOFIT app compatible with my smartphone?

The ZOZOFIT app is compatible with most modern iOS and Android devices. For the best experience, we recommend using iPhone 8 or later, or Android devices running OS 9.0 or higher with a high-quality camera.

How often should I scan myself to see results?

While you can scan as often as you like, we recommend scanning once every 2-4 weeks to accurately capture physical changes and muscle growth resulting from your fitness routine.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.